Shipping policy

Shipping Policy

Free shipping on every order. There is no minimum spend and no hidden shipping fees — the shipping cost at checkout is always $0.

Processing

Your order is prepared for dispatch once your payment has been confirmed. If you order two watches, they ship together.

Delivery times

Your available delivery options and an estimated arrival date are shown at checkout before you pay. Delivery times can vary with your location, carrier delays and customs processing.

Tracking

As soon as your order is on its way, we’ll email you a confirmation with tracking details so you can follow your parcel.

Taxes and duties

Any taxes or duties that apply to your order are shown at checkout before you pay.

Shipping address

Please check your shipping address carefully at checkout. If you spot a mistake, email us straight away at support@ravelune.com and we’ll do our best to update it before your order ships.

Lost, late or damaged parcels

If your tracking hasn’t updated for a while, your parcel arrives damaged, or something isn’t right, contact us at support@ravelune.com with your order number and we’ll help put it right.